As an event management professional, we are sure you are more than familiar with the many parts which must come together seamlessly in order to produce a great event. Your online event registration, together with your event websites or conference websites, may well be the deciding factor that encourages or discourages your target audience to attend or not. Why? We believe that the customer’s first impression of the event, conference, or even the sponsoring brands is key to helping them decide whether to attend or not.
One of the major challenges facing event management organizations is the registration process. Paper or ticketed events are becoming more and more obsolete as customers become more trusting of the internet and technology as a whole, while those customers who still prefer paper tickets are faced with less satisfaction in cases such as event cancellation, conference changes, and refunds. Consumers in 2018 are increasingly more particular, wanting to get more information immediately than those from previous years. The internet has opened up channels that enable your audience to do more research about available events and conferences without worrying about not being able to recover their costs should there be any need.
Consider these statistics about online customers:
- Smartphones are owned by over 125 million U.S. customers
- 50 million tablets are owned by U.S. consumers
- It is estimated that there are 10 billion mobile devices in use right now
- Of those using smartphone devices, at least 62% of them have made at least one purchase on it within the last six months
This is 2018, and going forward all things tech must be considered in your project and event management. Best practices for event managers and organizers include the integration of technical access to the online registrations on your client’s website by their mobile device, laptop, tablet and desktop.
These statistics aside, as an event planner or management company, choosing to use an online event management company for your client’s event registration online is the smart choice. Consider the time, money, and energy you will save by choosing to let an event technology company provide the support you need for anything from innovative conferences to trade shows or another event. We assist your company by adding convenience, feedback and reporting in real time, email marketing communication, brand promotion on your event registration pages and cost-saving benefits along the way.
Online registration forms can save you time and money primarily by eliminating much of the confusion that comes with large events. Your professional performance, enhanced by our products, will lead to happy and satisfied customers who then become repeat clients. Satisfied clients will then equal more business for you when they recommend your organization to their friends and associates.
Unlike paper registration forms, with your event registration online you will also have the ability to connect and follow up with registrants and the ability to cut down on much of the other busy-work tasks that go along with corporate events, conferences, and trade events at an unbelievable cost. Our website is easy to navigate, and we have chat advisors ready to answer your questions anytime. We work with you, assessing your needs and unique requests in order to make your online event management, and event registration a breeze.
Expo Pass offers state-of-the-art technology so you can put your energy and time (using our metrics and online registration forms) into making your client’s event a success. Our services include event registration, session and exhibitor management, as well as an event application. Our goal is to streamline the event planning and process by giving you the tools you need to prioritize, organize, and simplify your basic event needs. In other words, we are here for you.